Manado, February 25, 2025 – PT Bank Artha Graha Internasional Tbk hereby announces the closure of the Bitung Branch, effective from March 28, 2025. This decision is part of our efforts to enhance service efficiency and provide greater accessibility for our customers.

To continue providing the best service, all banking services for Bitung Branch customers will be transferred to the Main Branch of Sam Ratulangi, Manado, located at:

Main Branch of Sam Ratulangi
Jl. Sam Ratulangi No. 3, Manado – 9511
North Sulawesi
Tel: (0431) 868-033 (H), 852-311, 851-744
Fax: (0431) 866-889

Additionally, we encourage customers to make use of our digital banking services, which can be accessed anytime and anywhere, including:

  • Retail Internet Banking
  • Corporate Internet Banking

We also provide GrahaCall services at 0800-191-8880 and GrahaChat at 0811-191-888-80 to facilitate communication with our customer service.

We understand that the closure of this branch may cause some inconvenience, but we are committed to continuing to provide the best service through the various banking channels we offer. We sincerely thank all our customers for their trust and continued support.