Customer Complaint

BEWARE OF FAKE ACCOUNT SCAMS!

A common tactic involves scammers listing their own contact numbers in comment sections, creating cloned social media accounts, or manipulating Google search results.When contacted, they will claim to be bank representatives and attempt to ask for sensitive data such as OTPs, PINs, or passwords. Please remember, this is a bank customer service scam that you must look out for.

To avoid this, customers are advised to exclusively use:

GrahaCall (24 Hours): 0-800-191-888-0

Official GrahaChat WhatsApp: +62 811-1918-8880

(Service hours: 08:30 AM - 10:00 PM WIB)

✅ Secure

✅ Official

✅ Verified

OFFICIAL CHANNELS OF BANK ARTHA GRAHA INTERNASIONAL

To ensure you receive valid information, always access the following official channels:

OFFICIAL SOCIAL MEDIA

  • Instagram: @teman.agi

  • TikTok: @temanagi

  • Facebook: Teman agi

  • YouTube: temanagi by Bank Artha Graha Internasional

  • Threads: @teman.agi

  • Twitter: @temanagi


Important Notice:Please ensure you only follow official accounts and avoid accounts with similar names or appearances that could potentially be misleading.

As a preventive measure, always verify customer service numbers through the bank's official website or application, and avoid numbers found in comments or direct messages on social media. With the rise of digital fraud cases, vigilance is key. Make sure you only contact official services like GrahaCall to keep your banking transactions and information secure. If you detect any signs of a