When you need assistance regarding banking services, account information, or transaction issues, contacting Customer Service is one of the most common steps taken by customers.

However, amid the widespread information circulating on the internet and social media, it is crucial to ensure that the number or account you contact truly originates from an official channel. Using official services not only helps you obtain accurate information, but also protects the security of your personal data and banking transactions.

Official Customer Service Channels of Bank Artha Graha Internasional Bank Artha Graha Internasional provides several service channels that customers can use to obtain information or assistance regarding banking services.


GrahaCall (24 Hours): 

0-800-191-888-0

This service can be used for various needs, such as:

  • Product and service information

  • Transaction-related assistance

  • Service complaints

  • Account information

  • General information regarding Bank Artha Graha Internasional services

Official GrahaChat WhatsApp:

+62 811-1918-8880


For customers who prefer instant messaging services, GrahaChat serves as a more practical alternative to obtain information and assistance from Bank Artha Graha Internasional.

When Should You Contact Customer Service? Bank Artha Graha Internasional Customer Service can assist with various service needs, including:

  • ✔ Inquiring about banking product information

  • ✔ Getting transaction assistance

  • ✔ Submitting service complaints or feedback

  • ✔ Obtaining information regarding branch office locations

  • ✔ Learning about bank service and operational information

If you require further assistance that needs direct handling, you can also visit the nearest Bank Artha Graha Internasional branch office.

How to Ensure You Are Using Official Channels When searching for information online, make sure to always use trusted sources. The following simple steps can help:

  • Use the numbers listed on the official Bank Artha Graha Internasional website.

  • Ensure that the account you contact is an official account.

  • Avoid using numbers obtained from unclear sources.

  • Verify if you find information that differs from official channels.

Additionally, remember that official Customer Service will never ask for confidential information such as your PIN, password, or OTP code.

Get Information from the Right Source Contacting Customer Service through official channels is a vital step to obtain accurate and reliable information. By using Bank Artha Graha Internasional’s official services, customers can receive appropriate assistance while maintaining the security of their data and banking transactions.

If you need further information regarding products, services, or branch locations, you can contact Bank Artha Graha Internasional Customer Service or visit the nearest official branch office.